How-To and Care

Water, pads, tanks, cleaning and everyday fixes for steam mops and wet-dry machines.

  • Bissell Demineralized Steam Mop Water
    How-To and Care

    Do You Need Distilled Water in a Steam Mop?

    Find out if a steam mop needs distilled water, when tap water may cause mineral buildup, and how to choose water that fits your mop’s instructions.

  • Bissell CrossWave Turbo 3888A
    How-To and Care

    How to Clean a Bissell CrossWave

    Learn how to clean a Bissell CrossWave after each use, choose the right formula, rinse its tanks and brush area, run the cleanout cycle, and dry parts.

  • Shark Steam Pocket Mop S3501
    How-To and Care

    How to Clean Steam Mop Pads

    Learn how to clean steam mop pads after each use, remove stains and odors, choose a wash cycle, and dry microfiber pads without damaging them.

  • Bissell PowerFresh 1940A
    How-To and Care

    How to Use a Bissell Steam Mop

    Learn how to use a Bissell steam mop, from choosing a model and checking your floor to filling the tank, selecting steam, cleaning, and care.

  • Shark Steam & Scrub S8001
    How-To and Care

    How to Use a Shark Steam Mop

    Learn how to use a Shark steam mop: prepare sealed floors, fill the tank, choose a setting, clean in safe passes, and care for the mop pad.

  • Shark Steam Mop S1000
    How-To and Care

    Why Is My Shark Steam Mop Not Heating Up?

    A Shark steam mop not heating up may have a loose connection, low water, or a heating issue. Check these safe steps before contacting Shark support.